Workforce Diversity Management is about increasing one’s cultural competency, understanding people as individuals rather than groups, and building productive human relationships in the workplace by focusing on an individual’s head, heart, and habits. Diversity is a reality of life, and it requires examining one’s own beliefs and values as well as learning the skills of dealing appropriately with those whose personal beliefs and professional values may be very different. 

•           Workforce Diversity Management can help professionals and managers deal with today’s diverse workforce more effectively in order to attract and retain productive associates in a competitive global economy.

•           The book can also help managers create a pleasant work environment where all employees of diverse beliefs and values are respected and treated with dignity.

•           The concepts, cases, and exercises are very relevant to today’s work environment, and thus can easily fit most diversity management or cultural competency courses, seminars, and employee development workshops.

•           The author has used the concepts discussed in this book both nationally and internationally with academic and practitioner audiences to help increase their awareness of diversity and different cultures.