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"Baltimore Medical System managers definitely
recommend this publication as well as the training for all levels of
management. Our managers have benefited from the expertise of Viki and
Ryan and are extremely excited to have this resource to not only
read completely but to refer to often." —Sharon Leydecker, BMS Director of
Administrative Operations
"A nice blend of leadership development strategies,
with easy to use tools for real-life situations that medical managers face
on any given day."—Yvette T. Doran, Director, Physician Operations,
Community Health Systems, Executive Council/Officer, Tennessee Medical
Group Management Association
"This book is long overdue and will be a great tool
for healthcare managers. I am going to recommend this book to all of my
colleagues."—Pamela Mick, BA, Practice Manager, Lucas Pediatrics, North
Carolina, MGMA, NCMGM, GMDM Member
"Congratulations on creating an excellent message on
medical manager leadership. Every day we struggle with most of the issues
addressed in this book and I look forward to sharing this with my
management team."—Bonnie A. Lewis, Director of Practice Operations, Mary
Black Health System, Spartanburg, S.C., Past President, SCHMA, Spartanburg
Chapter
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About the Book:
Today, every manager
and supervisor in healthcare must be a leader that goes beyond
managing tasks and arranging assignments. Having a fully developed
Performance Management System and the leadership skills to implement
it is essential for every medical, dental or allied health
professional whether you work in an office, clinic or hospital
setting. The value of The Ultimate Medical Manager; Leadership
for Results is translating textbook concepts to real life
strategies that you can apply immediately. In this book you will find:
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The secrets of a successful Performance Management System
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Steps for creating a game plan for measurable outcomes
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Communication techniques that inform, engage and lead to
understanding
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The keys to mastering motivational concepts and strategies that
empower your staff with personal commitment to organizational goals
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Phrases guaranteed to help you deal productively with problem
employees
Today’s Employees
Demand Quality Leadership. The
Ultimate Medical Manager; Leadership for Results,
will prepare you to answer their call.
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