About the Book:

The concepts of Enterprise Resource Planning (ERP) and Business Processes are important to understand for all students of business, marketing, economics, management, human resources, and various other (applied) sciences. ERP and Business Processes puts previously obtained knowledge in perspective, integrating school subjects with state-of-the-art information management as is applied in companies and institutions all around the world.

For managers, ERP and Business Processes is a useful overview of today’s integrated business processes and an aid to finding the true meaning of their own organization. For consultants, this book also provides an integrated framework that is useful in their work.

Starting from the basics, this introductory text focuses on business processes, rather than explaining the buttons you have to use in the ERP software. However, to keep the explanation practical, the ERP system Microsoft Dynamics NAV 2009© is used to illustrate the concepts. A lot of real business examples are included, so readers can get a clear view. This book is not a manual or button training course for Dynamics NAV 2009^©. It is suitable for students, managers, and IT professionals.

ERP and Business Processes is an excellent guide showing how to deal with business processes and business management in an SMB company. It provides an easy-to-understand helicopter view of the entire business.

Each chapter of this book contains:

Introduction

Regular text with bolded terms and lots of examples

PowerPoint presentation

Glossary of basic terms

Assignments

Educators can find extra materials on www.vanderhoeven.net.

About the Author:

Hans van der Hoeven, MSc is a senior lecturer in ERP, Business Management and Accounting at Avans University of Applied Sciences in the Netherlands. He coordinates the use of Dynamics NAV at Avans University of Applied Sciences, and takes a wider role on the Dutch steering committee of NAV-using universities. He is also a member of the Microsoft Dynamics Academic Alliance Advisory Council for EMEA. His several books in Dutch have sold well.

In November 2008, Avans University of Applied Sciences won the Customer Excellence Award for Academic Alliance at Convergence in Copenhagen for van der Hoeven’s work.